settings

Creates, updates, deletes, gets or lists a settings resource.

Overview

Name	settings
Type	Resource
Id	google.contactcenterinsights.settings

Fields

Name	Datatype	Description
name	string	Immutable. The resource name of the settings resource. Format: projects/{project}/locations/{location}/settings
analysisConfig	object	Default configuration when creating Analyses in Insights.
conversationTtl	string	The default TTL for newly-created conversations. If a conversation has a specified expiration, that value will be used instead. Changing this value will not change the expiration of existing conversations. Conversations with no expire time persist until they are deleted.
createTime	string	Output only. The time at which the settings was created.
languageCode	string	A language code to be applied to each transcript segment unless the segment already specifies a language code. Language code defaults to "en-US" if it is neither specified on the segment nor here.
pubsubNotificationSettings	object	A map that maps a notification trigger to a Pub/Sub topic. Each time a specified trigger occurs, Insights will notify the corresponding Pub/Sub topic. Keys are notification triggers. Supported keys are: "all-triggers": Notify each time any of the supported triggers occurs. "create-analysis": Notify each time an analysis is created. "create-conversation": Notify each time a conversation is created. "export-insights-data": Notify each time an export is complete. "ingest-conversations": Notify each time an IngestConversations LRO is complete. "update-conversation": Notify each time a conversation is updated via UpdateConversation. * "upload-conversation": Notify when an UploadConversation LRO is complete. Values are Pub/Sub topics. The format of each Pub/Sub topic is: projects/{project}/topics/{topic}
redactionConfig	object	DLP resources used for redaction while ingesting conversations. DLP settings are applied to conversations ingested from the UploadConversation and IngestConversations endpoints, including conversation coming from CCAI Platform. They are not applied to conversations ingested from the CreateConversation endpoint or the Dialogflow / Agent Assist runtime integrations. When using Dialogflow / Agent Assist runtime integrations, redaction should be performed in Dialogflow / Agent Assist.
speechConfig	object	Speech-to-Text configuration. Speech-to-Text settings are applied to conversations ingested from the UploadConversation and IngestConversations endpoints, including conversation coming from CCAI Platform. They are not applied to conversations ingested from the CreateConversation endpoint.
updateTime	string	Output only. The time at which the settings were last updated.

Methods

Name	Accessible by	Required Params	Description
get_settings	SELECT	locationsId, projectsId	Gets project-level settings.
update_settings	UPDATE	locationsId, projectsId	Updates project-level settings.

SELECT examples

Gets project-level settings.

SELECT
name,
analysisConfig,
conversationTtl,
createTime,
languageCode,
pubsubNotificationSettings,
redactionConfig,
speechConfig,
updateTime
FROM google.contactcenterinsights.settings
WHERE locationsId = '{{ locationsId }}'
AND projectsId = '{{ projectsId }}';

UPDATE example

Updates a settings resource.

/*+ update */
UPDATE google.contactcenterinsights.settings
SET 
name = '{{ name }}',
analysisConfig = '{{ analysisConfig }}',
languageCode = '{{ languageCode }}',
redactionConfig = '{{ redactionConfig }}',
speechConfig = '{{ speechConfig }}',
conversationTtl = '{{ conversationTtl }}',
pubsubNotificationSettings = '{{ pubsubNotificationSettings }}'
WHERE 
locationsId = '{{ locationsId }}'
AND projectsId = '{{ projectsId }}';