issue_models

Creates, updates, deletes, gets or lists a issue_models resource.

Overview

Name	issue_models
Type	Resource
Id	google.contactcenterinsights.issue_models

Fields

Name	Datatype	Description
name	string	Immutable. The resource name of the issue model. Format: projects/{project}/locations/{location}/issueModels/{issue_model}
createTime	string	Output only. The time at which this issue model was created.
displayName	string	The representative name for the issue model.
inputDataConfig	object	Configs for the input data used to create the issue model.
issueCount	string	Output only. Number of issues in this issue model.
languageCode	string	Language of the model.
modelType	string	Type of the model.
state	string	Output only. State of the model.
trainingStats	object	Aggregated statistics about an issue model.
updateTime	string	Output only. The most recent time at which the issue model was updated.

Methods

Name	Accessible by	Required Params	Description
get	SELECT	issueModelsId, locationsId, projectsId	Gets an issue model.
list	SELECT	locationsId, projectsId	Lists issue models.
create	INSERT	locationsId, projectsId	Creates an issue model.
delete	DELETE	issueModelsId, locationsId, projectsId	Deletes an issue model.
patch	UPDATE	issueModelsId, locationsId, projectsId	Updates an issue model.
calculate_issue_model_stats	EXEC	issueModelsId, locationsId, projectsId	Gets an issue model's statistics.
deploy	EXEC	issueModelsId, locationsId, projectsId	Deploys an issue model. Returns an error if a model is already deployed. An issue model can only be used in analysis after it has been deployed.
export	EXEC	issueModelsId, locationsId, projectsId	Exports an issue model to the provided destination.
import	EXEC	locationsId, projectsId	Imports an issue model from a Cloud Storage bucket.
undeploy	EXEC	issueModelsId, locationsId, projectsId	Undeploys an issue model. An issue model can not be used in analysis after it has been undeployed.

SELECT examples

Lists issue models.

SELECT
name,
createTime,
displayName,
inputDataConfig,
issueCount,
languageCode,
modelType,
state,
trainingStats,
updateTime
FROM google.contactcenterinsights.issue_models
WHERE locationsId = '{{ locationsId }}'
AND projectsId = '{{ projectsId }}';

INSERT example

Use the following StackQL query and manifest file to create a new issue_models resource.

All Properties

/*+ create */
INSERT INTO google.contactcenterinsights.issue_models (
locationsId,
projectsId,
languageCode,
displayName,
inputDataConfig,
name,
modelType
)
SELECT 
'{{ locationsId }}',
'{{ projectsId }}',
'{{ languageCode }}',
'{{ displayName }}',
'{{ inputDataConfig }}',
'{{ name }}',
'{{ modelType }}'
;

Manifest

- name: your_resource_model_name
  props:
    - name: languageCode
      value: string
    - name: displayName
      value: string
    - name: issueCount
      value: string
    - name: createTime
      value: string
    - name: inputDataConfig
      value:
        - name: medium
          value: string
        - name: trainingConversationsCount
          value: string
        - name: filter
          value: string
    - name: name
      value: string
    - name: updateTime
      value: string
    - name: trainingStats
      value:
        - name: analyzedConversationsCount
          value: string
        - name: unclassifiedConversationsCount
          value: string
        - name: issueStats
          value: object
    - name: modelType
      value: string
    - name: state
      value: string

UPDATE example

Updates a issue_models resource.

/*+ update */
UPDATE google.contactcenterinsights.issue_models
SET 
languageCode = '{{ languageCode }}',
displayName = '{{ displayName }}',
inputDataConfig = '{{ inputDataConfig }}',
name = '{{ name }}',
modelType = '{{ modelType }}'
WHERE 
issueModelsId = '{{ issueModelsId }}'
AND locationsId = '{{ locationsId }}'
AND projectsId = '{{ projectsId }}';

DELETE example

Deletes the specified issue_models resource.

/*+ delete */
DELETE FROM google.contactcenterinsights.issue_models
WHERE issueModelsId = '{{ issueModelsId }}'
AND locationsId = '{{ locationsId }}'
AND projectsId = '{{ projectsId }}';